Customer Reviews
See what our customers say about The Roof Doctor
4.8
Average Rating
60
Total Reviews
49
5-Star Reviews
“Had a comprehensive inspection before getting major renovation work done. The report was thorough, professional and gave our builders a clear picture. Excellent.”
Valerie Dixon
Newcastle upon Tyne
“The Roof Doctor inspected our coastal property and identified salt damage to the lead work. Expert knowledge and honest advice. First class service.”
Anthony Robson
Tynemouth
“Very good inspection of our Victorian terrace. Detailed report with prioritised actions. Would have liked slightly faster turnaround on the report.”
Lorraine Wood
Jesmond
“Outstanding pre-purchase inspection. The Roof Doctor's report convinced us to walk away from a property with serious hidden defects. Saved us a fortune.”
Raymond Bell
Whitley Bay
“Annual maintenance inspection picked up two cracked tiles and some loose mortar on the ridge. Fixed before any water ingress. Great service.”
Christine Heron
Ponteland
“Drove out to Darlington for our inspection without any fuss. Same excellent service as always. Comprehensive report delivered promptly.”
Howard Temple
Darlington
“Used The Roof Doctor for a commercial property inspection. Very professional, detailed report with clear maintenance priorities. Excellent value.”
Dorothy Hall
Sunderland
“Brilliant leak detection work on our flat roof extension. Found the source quickly and gave us options for permanent repair. Highly recommended.”
Stephen Gray
Gateshead
“Exceptional service. Had three quotes from roofers with wildly different opinions. The Roof Doctor gave us an honest, unbiased assessment we could trust.”
Pauline Howe
Newcastle upon Tyne
“Solid inspection service. The report was well-structured and the photos clearly showed each issue identified. Good recommendations.”
George Wilkinson
Hexham
“Fantastic pre-purchase inspection. Identified ridge tile problems that would have cost us dearly. The report paid for itself many times over.”
Janice Oliver
Gosforth
“Third year running we've had an annual inspection. The ongoing record of our roof's condition is invaluable. Professional service every time.”
Keith Robinson
Cramlington
“The Roof Doctor found blocked gutters and early soffit damage during our maintenance check. Quick, honest advice that prevented bigger problems.”
Amanda Carr
Washington
“Superb service. Comprehensive inspection of our 4-bed detached. Every roof surface, every flashing, every gutter joint checked and documented.”
Simon Davison
Ashington
“Had our roof checked after recent storms. The Roof Doctor provided peace of mind with a thorough inspection and reassuring report. Excellent.”
Elizabeth Reed
Houghton-le-Spring
“Very professional inspection service. The inspector took time to explain findings on site which was really helpful. Good clear report.”
Philip Maughan
Cleadon
“Excellent pre-purchase inspection on a bungalow. The flat roof section needed attention and the report gave us exactly the information we needed.”
Carol Pattison
Boldon
“The leak detection service was outstanding. After months of damp patches, The Roof Doctor found the cause in areas no one else had checked.”
Martin Coates
Ryton
“Recommended The Roof Doctor to our neighbours after our brilliant experience. They were equally impressed. Consistent, reliable, professional service.”
Joyce Armstrong
Whickham
“Absolutely top-notch service. The maintenance inspection found early signs of flashing deterioration. Getting it fixed now will save us thousands later.”
Neil Forster
Blyth
“Good detailed inspection. The report format was clear with traffic light ratings for different areas of the roof. Practical recommendations.”
Tracey Lawson
Stanley
“Pre-sale inspection completed quickly and professionally. The report gave our buyers confidence and the sale went through without any roof-related issues.”
Brian Hewitt
Morpeth
“Wonderful service for our listed building. The inspector was experienced with heritage properties and gave sensitive, informed recommendations.”
Sandra Fenwick
Corbridge
“Had suspected storm damage assessed. The inspector was thorough and honest — confirmed some damage but also reassured us about areas that were fine.”
Graham Nicholson
South Shields
“The Roof Doctor inspected three properties for us in one day. Consistent quality across all reports. Invaluable for our property portfolio.”
Patricia Storey
Durham
“Excellent commercial roof inspection. Very detailed report with drone photos included. Professional service from booking to delivery.”
Colin Lowes
North Shields
“Good service. Comprehensive inspection of our 1930s semi. The report highlighted several maintenance items we'll be addressing this spring.”
Margaret Ridley
Heaton
“Brilliant service for our coastal property. The inspector understood the specific challenges of sea-facing roofs and gave targeted advice.”
Kenneth Pearson
Tynemouth
“Outstanding professionalism. The inspector arrived promptly, was courteous and knowledgeable, and the report was delivered within 24 hours.”
Barbara Milne
Jesmond
“Thorough flat roof inspection with detailed photos showing areas of concern. The recommendations were practical and clearly prioritised.”
Derek Turnbull
Wallsend
“Cannot recommend highly enough. The Roof Doctor saved us from buying a property with serious hidden roof defects. Eternally grateful.”
Wendy Johnson
Gateshead
“Professional service with a comprehensive report. Found a few issues with the valley gutters that we weren't aware of. Good value.”
Richard Hall
Ponteland
“Excellent pre-purchase inspection. The level of detail in the report was outstanding. Our solicitor was very impressed with the thoroughness.”
Janet Murray
Cramlington
“Had an annual maintenance inspection done. Caught a couple of slipped tiles early before they caused any damage. Great preventative service.”
Alan Stephenson
Gosforth
“Second time using The Roof Doctor — this time for our investment property. Consistently excellent service and reporting. Highly recommended.”
Fiona Graham
Whitley Bay
“Called about water coming in during heavy rain. The Roof Doctor quickly identified multiple entry points and provided a prioritised repair plan. Excellent.”
Ian Charlton
Bedlington
“Good thorough inspection. Identified some moss build-up and early signs of tile deterioration. Useful preventative advice given.”
Maria Atkinson
Forest Hall
“Very impressed with the professionalism and knowledge. The inspector explained everything clearly on site and the written report was excellent.”
Thomas Burn
Prudhoe
“Fantastic service. Had gutters and fascias inspected along with the main roof. Everything was documented with photos and clear recommendations.”
Susan Elliott
Seaham
“The Roof Doctor provided an incredibly detailed condition report on our commercial warehouse. Professional, thorough and great communication throughout.”
Paul Armstrong
Sunderland
“Absolutely brilliant. Had our roof inspected before selling and it gave both us and the buyers complete confidence. Smooth sale as a result.”
Diane Marshall
Longbenton
“Solid professional service. The inspection covered everything and the report was well-structured with clear photos. Good value for money.”
Gary Robson
Killingworth
“Friendly, professional and extremely thorough. The Roof Doctor went above and beyond checking not just the roof but the whole roofline system.”
Julie Henderson
Washington
“Pre-purchase inspection was invaluable. The report identified several issues that we used to negotiate £8,000 off the asking price. Worth every penny.”
Chris Dixon
Chester-le-Street
“Had a leak that two roofers couldn't find. The Roof Doctor traced it to a cracked flashing in under an hour. Honest, skilled and fairly priced.”
Rachel Brown
Consett
“Outstanding service for our period property. The inspector understood the unique challenges of older roofs and gave expert recommendations.”
Michael Green
Hexham
“Very good inspection service. Arrived on time, worked efficiently, and delivered the report promptly. Would definitely recommend to others.”
Karen Scott
Blyth
“Excellent attention to detail. Every aspect of our roof was checked and photographed. The report was easy to follow and very informative.”
Andrew Patterson
Morpeth
“Recommended by our estate agent for a pre-purchase inspection. Found hidden damage behind the fascia boards. Saved us thousands in unexpected repairs.”
Helen Taylor
South Shields
“Brilliant service. Inspected our commercial property roof and provided a detailed maintenance schedule. Very professional approach throughout.”
Steven Wright
North Shields
“Cannot fault this service. Had our flat roof inspected after noticing some pooling water. The Roof Doctor gave us honest advice and a clear action plan.”
Angela Foster
Durham
“Good service overall. The inspector was friendly and professional. Report was clear with useful recommendations prioritised by urgency.”
Peter Clark
Gateshead
“Prompt, professional and very fair pricing. The inspection was thorough and the report arrived the next day. Exactly what we needed for our house purchase.”
Lisa Anderson
Heaton
“Used The Roof Doctor for a maintenance check on our 30-year-old roof. They found deteriorating flashing that could have caused serious problems. Money well spent.”
Robert Hughes
Wallsend
“Absolutely first class service. Very knowledgeable inspector who took the time to explain everything. The written report was comprehensive and professional.”
Catherine Bell
Ponteland
“Had a pre-sale inspection done before listing our house. Identified a few minor issues we were able to fix cheaply. Saved us from potential sale complications.”
Mark Davidson
Cramlington
“Good thorough inspection of our Victorian terrace. The report was easy to understand and the photos were very helpful. Would use again.”
Emma Roberts
Tynemouth
“Called about a persistent leak and The Roof Doctor found the source within an hour. Clear explanation of the problem and what needed fixing. Great service.”
David Wilson
Whitley Bay
“Very professional and thorough inspection. Found issues our surveyor completely missed. The report helped us negotiate a significant reduction on our house purchase.”
Sarah Mitchell
Jesmond
“Excellent service from start to finish. The report was incredibly detailed with clear photos and recommendations. Highly recommended for anyone buying a property.”
James Thompson
Gosforth
