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Customer Reviews

See what our customers say about The Roof Doctor

4.8

Average Rating

60

Total Reviews

49

5-Star Reviews

“Had a comprehensive inspection before getting major renovation work done. The report was thorough, professional and gave our builders a clear picture. Excellent.”

Valerie Dixon

Newcastle upon Tyne

Oct 2026

“The Roof Doctor inspected our coastal property and identified salt damage to the lead work. Expert knowledge and honest advice. First class service.”

Anthony Robson

Tynemouth

Aug 2026

“Very good inspection of our Victorian terrace. Detailed report with prioritised actions. Would have liked slightly faster turnaround on the report.”

Lorraine Wood

Jesmond

Jun 2026

“Outstanding pre-purchase inspection. The Roof Doctor's report convinced us to walk away from a property with serious hidden defects. Saved us a fortune.”

Raymond Bell

Whitley Bay

Apr 2026

“Annual maintenance inspection picked up two cracked tiles and some loose mortar on the ridge. Fixed before any water ingress. Great service.”

Christine Heron

Ponteland

Feb 2026

“Drove out to Darlington for our inspection without any fuss. Same excellent service as always. Comprehensive report delivered promptly.”

Howard Temple

Darlington

Jan 2026

“Used The Roof Doctor for a commercial property inspection. Very professional, detailed report with clear maintenance priorities. Excellent value.”

Dorothy Hall

Sunderland

Dec 2025

“Brilliant leak detection work on our flat roof extension. Found the source quickly and gave us options for permanent repair. Highly recommended.”

Stephen Gray

Gateshead

Nov 2025

“Exceptional service. Had three quotes from roofers with wildly different opinions. The Roof Doctor gave us an honest, unbiased assessment we could trust.”

Pauline Howe

Newcastle upon Tyne

Oct 2025

“Solid inspection service. The report was well-structured and the photos clearly showed each issue identified. Good recommendations.”

George Wilkinson

Hexham

Oct 2025

“Fantastic pre-purchase inspection. Identified ridge tile problems that would have cost us dearly. The report paid for itself many times over.”

Janice Oliver

Gosforth

Sep 2025

“Third year running we've had an annual inspection. The ongoing record of our roof's condition is invaluable. Professional service every time.”

Keith Robinson

Cramlington

Sep 2025

“The Roof Doctor found blocked gutters and early soffit damage during our maintenance check. Quick, honest advice that prevented bigger problems.”

Amanda Carr

Washington

Aug 2025

“Superb service. Comprehensive inspection of our 4-bed detached. Every roof surface, every flashing, every gutter joint checked and documented.”

Simon Davison

Ashington

Aug 2025

“Had our roof checked after recent storms. The Roof Doctor provided peace of mind with a thorough inspection and reassuring report. Excellent.”

Elizabeth Reed

Houghton-le-Spring

Jul 2025

“Very professional inspection service. The inspector took time to explain findings on site which was really helpful. Good clear report.”

Philip Maughan

Cleadon

Jul 2025

“Excellent pre-purchase inspection on a bungalow. The flat roof section needed attention and the report gave us exactly the information we needed.”

Carol Pattison

Boldon

Jul 2025

“The leak detection service was outstanding. After months of damp patches, The Roof Doctor found the cause in areas no one else had checked.”

Martin Coates

Ryton

Jun 2025

“Recommended The Roof Doctor to our neighbours after our brilliant experience. They were equally impressed. Consistent, reliable, professional service.”

Joyce Armstrong

Whickham

Jun 2025

“Absolutely top-notch service. The maintenance inspection found early signs of flashing deterioration. Getting it fixed now will save us thousands later.”

Neil Forster

Blyth

May 2025

“Good detailed inspection. The report format was clear with traffic light ratings for different areas of the roof. Practical recommendations.”

Tracey Lawson

Stanley

May 2025

“Pre-sale inspection completed quickly and professionally. The report gave our buyers confidence and the sale went through without any roof-related issues.”

Brian Hewitt

Morpeth

Apr 2025

“Wonderful service for our listed building. The inspector was experienced with heritage properties and gave sensitive, informed recommendations.”

Sandra Fenwick

Corbridge

Apr 2025

“Had suspected storm damage assessed. The inspector was thorough and honest — confirmed some damage but also reassured us about areas that were fine.”

Graham Nicholson

South Shields

Mar 2025

“The Roof Doctor inspected three properties for us in one day. Consistent quality across all reports. Invaluable for our property portfolio.”

Patricia Storey

Durham

Mar 2025

“Excellent commercial roof inspection. Very detailed report with drone photos included. Professional service from booking to delivery.”

Colin Lowes

North Shields

Mar 2025

“Good service. Comprehensive inspection of our 1930s semi. The report highlighted several maintenance items we'll be addressing this spring.”

Margaret Ridley

Heaton

Feb 2025

“Brilliant service for our coastal property. The inspector understood the specific challenges of sea-facing roofs and gave targeted advice.”

Kenneth Pearson

Tynemouth

Feb 2025

“Outstanding professionalism. The inspector arrived promptly, was courteous and knowledgeable, and the report was delivered within 24 hours.”

Barbara Milne

Jesmond

Jan 2025

“Thorough flat roof inspection with detailed photos showing areas of concern. The recommendations were practical and clearly prioritised.”

Derek Turnbull

Wallsend

Jan 2025

“Cannot recommend highly enough. The Roof Doctor saved us from buying a property with serious hidden roof defects. Eternally grateful.”

Wendy Johnson

Gateshead

Dec 2024

“Professional service with a comprehensive report. Found a few issues with the valley gutters that we weren't aware of. Good value.”

Richard Hall

Ponteland

Nov 2024

“Excellent pre-purchase inspection. The level of detail in the report was outstanding. Our solicitor was very impressed with the thoroughness.”

Janet Murray

Cramlington

Nov 2024

“Had an annual maintenance inspection done. Caught a couple of slipped tiles early before they caused any damage. Great preventative service.”

Alan Stephenson

Gosforth

Nov 2024

“Second time using The Roof Doctor — this time for our investment property. Consistently excellent service and reporting. Highly recommended.”

Fiona Graham

Whitley Bay

Oct 2024

“Called about water coming in during heavy rain. The Roof Doctor quickly identified multiple entry points and provided a prioritised repair plan. Excellent.”

Ian Charlton

Bedlington

Oct 2024

“Good thorough inspection. Identified some moss build-up and early signs of tile deterioration. Useful preventative advice given.”

Maria Atkinson

Forest Hall

Sep 2024

“Very impressed with the professionalism and knowledge. The inspector explained everything clearly on site and the written report was excellent.”

Thomas Burn

Prudhoe

Sep 2024

“Fantastic service. Had gutters and fascias inspected along with the main roof. Everything was documented with photos and clear recommendations.”

Susan Elliott

Seaham

Aug 2024

“The Roof Doctor provided an incredibly detailed condition report on our commercial warehouse. Professional, thorough and great communication throughout.”

Paul Armstrong

Sunderland

Aug 2024

“Absolutely brilliant. Had our roof inspected before selling and it gave both us and the buyers complete confidence. Smooth sale as a result.”

Diane Marshall

Longbenton

Aug 2024

“Solid professional service. The inspection covered everything and the report was well-structured with clear photos. Good value for money.”

Gary Robson

Killingworth

Jul 2024

“Friendly, professional and extremely thorough. The Roof Doctor went above and beyond checking not just the roof but the whole roofline system.”

Julie Henderson

Washington

Jul 2024

“Pre-purchase inspection was invaluable. The report identified several issues that we used to negotiate £8,000 off the asking price. Worth every penny.”

Chris Dixon

Chester-le-Street

Jun 2024

“Had a leak that two roofers couldn't find. The Roof Doctor traced it to a cracked flashing in under an hour. Honest, skilled and fairly priced.”

Rachel Brown

Consett

Jun 2024

“Outstanding service for our period property. The inspector understood the unique challenges of older roofs and gave expert recommendations.”

Michael Green

Hexham

May 2024

“Very good inspection service. Arrived on time, worked efficiently, and delivered the report promptly. Would definitely recommend to others.”

Karen Scott

Blyth

May 2024

“Excellent attention to detail. Every aspect of our roof was checked and photographed. The report was easy to follow and very informative.”

Andrew Patterson

Morpeth

Apr 2024

“Recommended by our estate agent for a pre-purchase inspection. Found hidden damage behind the fascia boards. Saved us thousands in unexpected repairs.”

Helen Taylor

South Shields

Apr 2024

“Brilliant service. Inspected our commercial property roof and provided a detailed maintenance schedule. Very professional approach throughout.”

Steven Wright

North Shields

Apr 2024

“Cannot fault this service. Had our flat roof inspected after noticing some pooling water. The Roof Doctor gave us honest advice and a clear action plan.”

Angela Foster

Durham

Mar 2024

“Good service overall. The inspector was friendly and professional. Report was clear with useful recommendations prioritised by urgency.”

Peter Clark

Gateshead

Mar 2024

“Prompt, professional and very fair pricing. The inspection was thorough and the report arrived the next day. Exactly what we needed for our house purchase.”

Lisa Anderson

Heaton

Feb 2024

“Used The Roof Doctor for a maintenance check on our 30-year-old roof. They found deteriorating flashing that could have caused serious problems. Money well spent.”

Robert Hughes

Wallsend

Feb 2024

“Absolutely first class service. Very knowledgeable inspector who took the time to explain everything. The written report was comprehensive and professional.”

Catherine Bell

Ponteland

Jan 2024

“Had a pre-sale inspection done before listing our house. Identified a few minor issues we were able to fix cheaply. Saved us from potential sale complications.”

Mark Davidson

Cramlington

Jan 2024

“Good thorough inspection of our Victorian terrace. The report was easy to understand and the photos were very helpful. Would use again.”

Emma Roberts

Tynemouth

Dec 2023

“Called about a persistent leak and The Roof Doctor found the source within an hour. Clear explanation of the problem and what needed fixing. Great service.”

David Wilson

Whitley Bay

Dec 2023

“Very professional and thorough inspection. Found issues our surveyor completely missed. The report helped us negotiate a significant reduction on our house purchase.”

Sarah Mitchell

Jesmond

Nov 2023

“Excellent service from start to finish. The report was incredibly detailed with clear photos and recommendations. Highly recommended for anyone buying a property.”

James Thompson

Gosforth

Nov 2023

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